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Lucas County Sanitary Engineer - FAQs
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FAQs
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I have a question and need to get answers.
Contact the Lucas County Sanitary Engineer's office at 213-2926
When is the Lucas County Sanitary Engineer's office open?The office is open from 8:30 a.m. to 4:30 p.m.
Monday through Friday to assist customers. Emergency crews are on call 24 hours a day, seven days a week
by calling 213-2926.
Why do we receive a water / sanitary sewer bill from the "City of Toledo Department of Public
Utilities"?
Lucas County has an agreement with the City of Toledo to bill Lucas County customers
Why does my water / sanitary sewer bill have various charges such as the following:
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WATER
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2500
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$27.15
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LUCAS CO WATER
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$23.61
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LUCAS CO SEWER WINTER-AVG.
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2176
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$56.49
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$107.25
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A bill such as the above indicates a Toledo water supply charge of $27.15 and Lucas County water distribution
charge of $23.61 for 2,500 cubic feet of water. It also includes a Lucas County treatment and collection
charge of $56.49 for 2,176 cubic feet of water usage.
What does "SEWER WINTER-AVG" in the above bill mean?
A - The above noted bill shows an actual water usage of 2,500 cubic feet. However, based on actual usage
during winter months, winter averaging (2,176 cubic feet) allows us to reduce your bill based on the
assumption that you use water during non-winter months for irrigation, washing cars, filling pools...
Who do I call if I suspect that there is a water main break or sanitary sewer plugged?
If it is due to a water main / sanitary sewer within the right of way contact the Lucas County Sanitary
Engineer's office @ 419-213-2926. We have 24 hour per day, 7 days per week phone access to our
employees via our office during normal working hours and an answering service after hours.
We have had problems with our existing private well and would like to know how we can get public
water?
Submit a request for a petition to extend water from an existing water main to your property. Indicate the
owner(s) of the property and mailing address. We will compile a list of properties along a proposed route for a
water main extension and send the blank petition to you for soliciting signatures form those along the route. In
addition we will provide general information sheets detailing potential costs and procedure for requested
improvement.
PERMITS, NEW CUSTOMERS AND CUSTOMER CHANGES Who should I call about getting a permit to
tap into the Lucas County water or sanitary sewer system?
Call the Lucas County Sanitary Engineer's
office at 213-2926. We serve owners, developers and commercial builders who wish to connect with the water
/ sanitary sewer system, and provide the necessary information on how to apply for permits.
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